About Barchester

About Barchester

Quality care is at the heart of everything we do. Along with great colleagues, our residents, patients and their families, that’s what makes working at Barchester so rewarding – and we’re proud to deliver the compassionate and person-centred care you’d expect for your loved ones.

Our History

Founded in 1993, Barchester started with just one care home. We now have over 200 care homes for the elderly and six independent mental health hospitals across the UK. To deliver quality care to all 10,000 of our residents and patients, we employ over 17,000 dedicated people.

We have remained at the forefront of the UK’s private healthcare sector by providing award-winning care and investing in our employees through training, development and sector-leading rewards. With new developments planned for the future, we’ll continue to grow. However, we can only achieve our ambition of becoming the UK’s leading provider of care services with the right people – people like you.

Our People

Our residents, patients and their families rely on us to deliver person-centred care and support. That’s why we look for compassionate people who are focused on helping others get the most out of every day. You’ll find ways to improve our residents’ and patients’ quality of life, whether that’s by planning a fun trip out for everyone or simply spending one-to-one time with each person.

In return, you’ll be truly valued and respected for what you do. As well as a competitive salary, you’ll receive one of the best rewards packages in the care sector, including our outstanding profit share scheme unrivalled in the care sector, designed to recognise the excellent performance of our teams across the business.

Our Values

We continually review and develop our organisation’s values. We want our people to have a say in what they should be. Last year we held development sessions open to everyone across the company which helped us to identify the following values that define what it means to be a part of Barchester:

Respect: We’re considerate to one another and the people we care for.

Integrity: We’re honest, fair and open in our actions.

Responsibility: We’re all committed to providing excellent care and customer service.

Passion: We’re dedicated and enthusiastic about our company and in our approach to everything we do.

Empowerment: We’re valued, trusted and motivated to do the right thing.

Across everything we do, in every area of our organisation, we live by these values. They help our great teams to achieve the Barchester purpose: to provide a premium caring experience for those we care for.

We value our employees

We think of our staff as the Barchester family, and we’re all as unique as our residents and patients. We promote equal opportunities to our prospective and existing employees and display the Disability Confident logo with pride. We are also the only care provider in the UK to be accredited as one of the best companies to work for in the UK by the Best Companies b-Heard Survey. We are recognised as a leading employer in five regions; South West, South East (London Big), North East, the Midlands, and East of England.

Our aim is for Barchester homes, hospitals and offices to have a warm and welcoming environment where everyone is treated with honesty and respect.

The way Barchester works is unique within the care sector and learning how and why is central to our induction programme. Every new member of our team is welcomed with a comprehensive overview of our business, so you can feel confident in fulfilling your role and contributing to our vision.

Your learning doesn’t stop there. Our people have opportunities throughout their career with us, from refreshing their knowledge and learning new skills to continuing their personal and professional development. We know that to provide the best possible care, you need to be confident in your knowledge.

We actively encourage people to develop their careers with us by reviewing their performance and planning a career trajectory with our bi-annual Performance Development Plan. With our support, we’ve seen many of our people complete externally accredited qualifications and achieve their career goals.

There are no limits to how far you can progress your career at Barchester.

Celebrating Success

Celebrating Success is our sector-leading employee recognition programme designed to reward all staff who help our homes and hospitals meet the quality care and business standards we set ourselves.

We look for ways to value our people all year round, such as our Employee of the Month scheme and the Barchester Care Awards, which both recognise dedication and achievement within our organisation.

We value our communities

Barchester’s Charitable Foundation is a registered charity that helps older people and other adults with disabilities across England, Scotland and Wales.

In 2000, we set up the Foundation because we wanted to give back to the communities where our care homes are located.

We give grants to reduce loneliness, promote group activities and improve people’s independence, mobility and quality of life. Our aim is to help people lead fulfilling lives and reach their full potential.

Visit our Charitable Foundation website to find out more.