Barchester Careers

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Customer Relationship Manager - South of England

St Thomas Care Home, St Thomas' Close, Basingstoke, Hampshire, RG21 5NW

  • Pay: Up to £45,000 per annum
  • Hours: 40.00
  • Type: Permanent
  • Shift: Days
  • Posted: 18th November 2022
  • Expires: 18th December 2022

Barchester are recruiting a Customer Relationship Manager to join the team supporting our South division. We are looking for a friendly sales professional with a healthcare background who will support a group of homes the South of England to increase occupancy. This is your opportunity to work alongside an exceptional management team to ensure the success of our first-class care homes. Barchester are an industry-leading care provider, with one of the best quality ratings of any large care home provider in the UK.
• Track record in sales and marketing, preferably in a care home setting.
• Excellent communication skills.
• Ability to present to individuals and groups.
• Experience building relationships within a local community.
• Full UK driving licence.
• Represent Barchester in a friendly and professional manner.
• Responsible for all sales activity for the homes.
• Talking to potential new residents over the phone, and providing informative and welcoming tours of the homes.
• Engage with residents and relatives to understand their experience and requirements.
• Respond to sales enquiries.
• Actively generate leads and identify local marketing opportunities.
• Maintain a contacts database.
As the only healthcare provider in the UK to be accredited as one of the best companies to work for in 2019, 2020, and 2021, Barchester are dedicated to ensuring that our team are respected and their contribution valued. If you are looking to develop a career with an employer that is supportive and offers progression opportunities, Barchester is an empowering and rewarding place to be.


Benefits and Rewards

We recognise that you and your role is pivotal in shaping the future of our organisation. That’s why in return for your dedication, you’ll receive a competitive salary plus our sector-leading benefits and rewards package. Take a look at how we’re committed to rewarding your amazing work and commitment when you join us.


About Barchester

We’re proud to have over 240 care homes and six independent hospitals nationwide, that continually meet and exceed all relevant regulatory compliance standards. Join one of our fantastic teams and you’ll make sure our residents and patients get the outstanding quality of care, support, services and facilities they deserve.


Equal Opportunities

We recognise and celebrate difference and pride ourselves on creating an inclusive environment for all. Whoever you are, we want you to be yourself, always. This enables greater diversity across the entire organisation for the benefit of our workforce and also the people we celebrate life with in our homes and hospitals. Barchester is proud to be an equal opportunities organisation.