Barchester Careers

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Operations Manager - Hospital & Complex Care Divi

National, N/A, UK, National

  • Pay: Competitive salary + company car/allowance
  • Hours: 40.00
  • Type: Permanent
  • Shift: Days
  • Posted: 1st May 2021
  • Expires: 30th May 2021

As Operations Manager within the Hospital and Complex Care Division at Barchester, you’ll drive a change and improvement programme alongside the Divisional Director, Regional Director and line manager in our homes/ hospitals where specific operational challenges have been identified. This will involve taking on Hospital Director or General Manager responsibilities, and becoming the CQC Registered Manager for the home/ hospital if necessary.

As part of your wide range of responsibilities, you can expect to help investigate formal complaints, collaborate with external healthcare professionals to resolve concerns and promote policies within our care homes. You’ll also be committed to getting our teams to the very best clinical standards through learning and development programmes.


As a qualified nurse manager, you will have experience of leading and supporting care homes and/or independent hospitals through change. Whether it be issues around quality, occupancy, agency usage and staff turnover you will take a diverse approach to troubleshooting. Experience of dealing with complex concerns and complaints is important, as is your understanding of the independent social and healthcare sector.
Self-motivated, innovative and compassionate, you’ll be able to build strong professional relationships in every care home you support as well as with external health professionals. You will need to have a full driving licence to be able to travel across the division and be happy to spend time away from home where required. Finally, like all of our managers you must pride yourself on the delivery of exceptional person-centred care.


Benefits and Rewards

We recognise that you and your role is pivotal in shaping the future of our organisation. That’s why in return for your dedication, you’ll receive a competitive salary plus our sector-leading benefits and rewards package. Take a look at how we’re committed to rewarding your amazing work and commitment when you join us.


About Barchester

We’re proud to have over 240 care homes and six independent hospitals nationwide, that continually meet and exceed all relevant regulatory compliance standards. Join one of our fantastic teams and you’ll make sure our residents and patients get the outstanding quality of care, support, services and facilities they deserve.


Equal Opportunities

We recognise and celebrate difference and pride ourselves on creating an inclusive environment for all. Whoever you are, we want you to be yourself, always. This enables greater diversity across the entire organisation for the benefit of our workforce and also the people we celebrate life with in our homes and hospitals. Barchester is proud to be an equal opportunities organisation.