‘OUTSTANDING’ result for Barchester’s Billingham Grange Independent Hospital

Staff and patients at The Billingham Grange Independent Hospital in Billingham, Durham, are celebrating their recent Care Quality Commission inspection rating, where they scored an overall ‘Outstanding’ after being reviewed for a safe, effective, caring, responsive and well-led service. Currently, only 3.2% of England’s care hospitals, domiciliary care agencies and hospitals have an overall ‘Outstanding’ […]

OUTSTANDING result for Barchester’s West Oak Care Home

Staff and residents at West Oak Care Home in Wokingham, Berkshire, are celebrating their recent Care Quality Commission inspection rating, where they scored an overall ‘Outstanding’ after being reviewed for a safe, effective, caring, responsive and well-led service. Currently only 3.1% of England’s care homes, domiciliary care agencies and hospitals have an overall ‘Outstanding’ rating, […]

OUTSTANDING result for Barchester’s Red Oaks Care Home

Staff and residents at Red Oaks Care Home in Henfield, West Sussex, are celebrating their recent Care Quality Commission inspection rating, where they scored an overall ‘Outstanding’ after being reviewed for a safe, effective, caring, responsive and well-led service. Currently only 2.4% of England’s care homes, domiciliary care agencies and hospitals have an overall ‘Outstanding’ […]

Betty Verran wins The Employee Survey prize draw

The Employee Survey prize draw winner, Betty Verran, has been presented with the keys to a Fiat 500 in Bossa Nova White, from Pete Calveley and Adrian Pancott. Betty, a carer in Kenwyn Care Home in Truro, has been an employee of Barchester for the past 24 years, working evenings at Kenwyn since the official […]

Driving success through wide-reaching training

Susan Dickinson explains how Barchester Healthcare’s commitment to training has supported her. At Barchester Healthcare, training and development is central to the delivery of care across its more than 200 care homes and seven independent mental health hospitals. Just as importantly, Barchester recognises that its people are better able to deliver person-centred care if they’re […]